Digital banking: How banks can gain the trust of customers
The Deloitte study “Building Trust in Digital Banking” shows that despite the advantages of online banking, German bank customers prefer personal contact for more complex financial products. Banks face the challenge of designing digital offerings in such a way that they strengthen customer trust and at the same time enable personal interactions.
TQ Accelerator for Digital Finance
TechQuartier is a FinTech hub in Frankfurt that has developed and hosted over 60 startup programs in collaboration with major financial institutions since its founding in 2016. It serves as a platform and physical space for founders and corporate innovators to collaborate, contributing to the overall strength of Frankfurt’s Financial Center.
Artificial intelligence is gaining ground in the digitalisation of accounting – but still holds a lot of potential
The PwC study “Digitalisation in Finance and Accounting 2023” shows that almost 60 per cent of the companies surveyed are currently driving forward a comprehensive transformation of their finance function. Staff shortages and regulatory requirements are putting increasing pressure on the integration of technologies. Interestingly, just under 20 per cent of respondents stated that they would allow complete data extraction as part of the audit.
Platform economy – opportunity for the banking industry
Realizing new business opportunities through collaborations with other market participants and integration into digital ecosystems
